RCM manager
Where should I intervene to unblock teams?
Next-best action:
Rebalance denials queue by re-allocating 15 Aetna denials to Specialist Ortiz.
Revenue at Risk
$1,250,000
Unassigned Queues
9 tasks
Team Throughput
84 outcomes/day
| Priority |
ID |
Payer |
Specialty/Client |
Type |
Exposure |
Age |
Owner |
Status |
Evidence |
Next-Best Action |
Actions |
| urgent |
WO-TASK-ASC-CASE-003-appeal_deadline_risk |
Acc |
ASC Orthopedics |
Appeal |
$11,800.00 |
12 days |
Jasmine Brooks |
Human Action Required |
3 files |
Denial specialist should validate deadline, evidence completeness, and appeal path immediately, for human review. |
Open |
| urgent |
WO-TASK-ASC-CASE-003-stale_followup |
Acc |
ASC Orthopedics |
AR Follow-Up |
$11,800.00 |
21 days |
Jasmine Brooks |
Human Action Required |
3 files |
Assigned owner should validate follow-up history and refresh the next action plan for human review. |
Open |
| urgent |
WO-TASK-DEN-003 |
Acc |
ASC Orthopedics |
Authorization |
$11,800.00 |
21 days |
Elena Park |
Human Action Required |
3 files |
Review whether an appeal packet or authorization correction packet can be assembled, for human review. |
Open |
| urgent |
WO-TASK-ASC-CASE-002-stale_followup |
Acc |
ASC Orthopedics |
AR Follow-Up |
$3,600.00 |
21 days |
Jasmine Brooks |
Human Action Required |
3 files |
Assigned owner should validate follow-up history and refresh the next action plan for human review. |
Open |
| urgent |
WO-TASK-DEN-002 |
Acc |
ASC Orthopedics |
Authorization |
$3,600.00 |
21 days |
Elena Park |
Human Action Required |
3 files |
Review whether an appeal packet or authorization correction packet can be assembled, for human review. |
Open |
| high |
WO-TASK-ASC-CASE-003-ar_120_plus |
Acc |
ASC Orthopedics |
Ar 120 Plus |
$11,800.00 |
21 days |
Daniel Ortiz |
Human Action Required |
3 files |
Biller should validate aging details and prepare the next follow-up step for human review. |
Open |
| high |
WO-TASK-ASC-CASE-003-high_dollar_ar |
Acc |
ASC Orthopedics |
High Dollar Ar |
$11,800.00 |
21 days |
Daniel Ortiz |
Human Action Required |
3 files |
Biller should validate claim status, prior touches, and follow-up packet before payer outreach, for human review. |
Open |
| high |
WO-TASK-ASC-CASE-002-appeal_deadline_risk |
Acc |
ASC Orthopedics |
Appeal |
$3,600.00 |
12 days |
Jasmine Brooks |
Human Action Required |
3 files |
Denial specialist should validate deadline, evidence completeness, and appeal path immediately, for human review. |
Open |
| high |
WO-TASK-ASC-CASE-002-ar_120_plus |
Acc |
ASC Orthopedics |
Ar 120 Plus |
$3,600.00 |
21 days |
Daniel Ortiz |
Human Action Required |
3 files |
Biller should validate aging details and prepare the next follow-up step for human review. |
Open |